PRODUCTS & SERVICES
PRODUCTS & SERVICES
Pasted from directly from customer emails and survey responses (available at our location for examination) and from Yelp:
"Have used M&M two years in a row for my husband's birthday. The balloons are incredible! They stay in the air longer than any balloons I've ever purchased and the customer service is fantastic!"I was so well take care of! From consult to install, nothing was too small or too big. My order was on a tight timeline, kind of odd and we HAD to get it right. Everything, including price was great! These folks really love what they do. I would use them again in a heartbeat."~K.E.
"It was a great experience. We hired them to help us with a photoshoot and they were more than perfect. Really, really customers-service-oriented and very willing to please and make it a success."~T.P
"M&M Balloon Co was not only able to accommodate my large ... order fairly quickly, but it was last minute and needed to be delivered just after they opened. Without even hesitating M&M Balloon Co accepted my order and opened early to fulfill it. I was concerned about delivery with rush hour traffic looming around them, but the driver arrive on time with a happy attitude and a smile. I'm an event planner so I look for companies willing to accommodate clients with a great price and exceptionally great customer service. I would recommend M&M Balloon Co to anyone."~P.P.
“Francine... can whip out beautiful arrangements of balloons for any occassion.. she will make it happen what ever needs or wants are, she is the best in the business.~J.M.
"Always good service"~D.H.
"Reasonable pricing and on time delivery."~D.S.
"You guys have been great. Thanks!"~C.
"We use M&M Balloon Company twice a year and [Francine] has always been helpful and reliable."~K.B.
“Always happy w/my order. Have taken extra care when I needed an "emergency" order at the last minute!! Much appreciated.”~C.M
"M&M balloons are my go to for making every party! I have used them for years and will continue to do so! They are "The Best"!!!!"~V.
"I would most definitely recommend M&M Balloon Co. Everyone of your employees that I had the pleasure to interact with was always pleasant, professional and just fun!...I loved the service!"~S.S.
"On time, Friendly, Great look of balloons, last minute order and not a problem, Best Price"~M.M.
“The balloon arrangements were beautiful. The delivery was on time.”~C.L.
“The staff at M&M made my order super easy and delivered on time without any problem. One less thing to think about with a million event details... Also, the balloon bouquets were beautiful!”~K.H.
“Very prompt service. Online ordering is easy, but will call if necessary.”~T.H.
“Always on time, helpful and great to work with.”~L.F.
“The staff was very friendly and easy to work with! Their flexibility was most appreciated.”~A.
“M&M Balloon came through in every way with the Bar Mitzvah Celebration for my client this past October. Thank you for helping us with our vision, doing something totally custom, and delivering a beautiful product! Their pricing was great and communication was fast and professional. Friendly delivery was on time on the date of the event and the tables looked beautiful. I highly recommend them!"~S.W.
“Professional staff, works with you to find what fits your needs best.”~A.T.
“Great service. You keep records from each year so we know what to order. Pricing is very fair. Thank you!”~B.S.
“I have been using M&M Balloon Co. for our ... special events for years... I've always had the best experience and received top notch customer service. I highly recommend you use them for all your needs. They're able to handle all of our large and small events perfectly by placing a high priority on doing the job well. Thank you!~D.Z.
“Very good quality, delivered on time, excellent service. Will use again.”~Y.W.
"Love working with M&M Balloon we have for many years."~E.N.
“Very accommodating and friendly. Prices are reasonable and there is parking right in front of the store.”~T.Q.
"I have given you guys two referrals both whom have been happy and very satisfied.”~T.B.
“You are always quick to respond and take good care of us. You also communicate with us your schedule if you will be off and for that i appreciate you. Thank you”~B.B.
“Good friendly and fast service ”~W.M.
"I've used them several times and always have a good experience."~K.T.
"Reliable and easy to work with! Order comes on time and as we ordered! Thanks!"~J.M.
"Delivery driver was on time, professionally dressed and friendly and helpful."~L.M.
"The Parent Association...has used M&M for the past few years and could not be happier with the quality and service. We look forward to using M&M again this year."~D.A.
“We have used M and M balloon company for special events a few times. It's been a positive experience every time. Affordable and easy to work with!” ~W.C.
“I work at a high school and they always deliver the correct product, on time and with a smile.” L.R.
"Great products, super nice people! I've been using M&M for all of my balloon needs for years. I first discovered them when I worked at another company, and I saw a delivery arrive, the bouquet was super cool and it wasn't over priced like the competition. Their photos on their website are very accurate. Last year I ordered a birthday bouquet for a friend who has a birthday around the holidays, they went out of their way to get this to her, even when the front desk staff couldn't find her in their directory. They called me - and I straightened it out - but other companies would have given up. I also use them for parties. If I could add a star to this review I would." ~Diane H. Seattle WA - 5 Star Yelp Review
"Awesome people awesome service..." ~M.W.
"I would most definitely recommend M&M Balloon Co. Everyone of your employees that I had the pleasure to interact with was always pleasant, professional and just fun!" ~Mgr.
"The staff is friendly, knowledgeable, and creative. Have worked with them for years. Highly recommend." ~J. F.
"The balloon creations are amazing!" ~L.K.
"The team was able to create a design based off my simple sketch and make it look beautiful!" ~G.R.
"I was so well take care of! From consult to install, nothing was too small or too big. My order was on a tight timeline, kind of odd and we HAD to get it right. Everything, including price was great! These folks really love what they do. I would use them again in a heartbeat." ~K.E.
"We love the ballons! They are always delivered promptly and exceed expectations with the quality. The price is also very reasonable."~H.B.
"This is the most creative and loving way to put a smile on someones face. I have used this company for many years and they just keep getting better and better."~M.S.
"Absolutely love them." ~W.C.
"Very friendly and helpful!"~A.H.
"Our stores are very appreciative of you excellent customer service."~A.A.
"Always quick and consistent service and especially appreciated the email reminders about upcoming holidays and closures. Great service!"~L.C.
"We called with a big order kind of last minute and you provided friendly service and on time delivery. The person delivering the balloons was great and seemed liked he was having as much fun delivering the balloons as we had getting them. Our employees were thrilled as we attached them to their workstations and everyone was pleasantly surprised how long they lasted; some up to two weeks! We will definitely use your service again." ~D.C.
"I found M&M to be super accommodating. Early morning delivery was right on time. Balloons were high quality and Francine was super easy to work with. And they were cheaper than the alternatives I researched locally. I highly recommend them!"~Laura L., Bellevue - 5 Star Yelp Review
"Delivery was prompt - delivery person was very helpful. Will probably be using your company next year for our annual event - especially if we get same driver :)"~M.S.
"Reasonable pricing and on time delivery."~D.S.
"Very friendly and helpful!"~A.H.
"I have already referred your business to a friend who was impressed and after the same sort of service :)" ~N.N.
"...Francine is great to work with, very helpful with recommendations and suggestions if needed. Loved the service and will continue to use her for all my future parties, and always forward her info to friends and anyone else who is looking for a balloon company to use."~S.M.
"M&M is always ready to accommodate and get us service quick and efficient. We just ordered a balloon arch and it was perfect and beautiful! It was much more professional looking than others we received bids on too. Great Job you guys! We will continue to use you and refer others!"~L.P.
"I've been using M&M for all of my balloon needs for years. I first discovered them when I worked at another company, and I saw a delivery arrive, the bouquet was super cool and it wasn't over priced like the competition. Then I've used them for parties later. Great products, super nice people!" ~D.H.
"M&M Balloons are always responsive to my needs and get the product to me the next business day. I would definitely recommend them, Great service!" ~Daniel S., Seattle WA - 5 Star Yelp Review
"Customer service at M&M is always courteous and prompt. Billing is easy, as we are on the auto-pay system, but we still get hard copies upon delivery to confirm accuracy. All delivery staff seem happy and they are conscientious that we are running our busy business office at full capacity - they wait their turn! Thank you for the great business experience, M&M!"~D.O.
"I loved the service! Beautiful product, timely delivery even though we were a last minute order. Thank you"~P.T.
"The team was able to create a design based off my simple sketch and make it look beautiful!"~G.
"I have had a steady event order for a few years now and everything has always been correct and on time! Thanks"~B.W.
"The balloon creations are amazing!"~L.K.
"I have patronized M & M for many years. They are always helpful, quick..., and creative in helping me find themed balloons and printed balloons for the many needs at my school. Thanks Francine!"~L.S.
"Great [service], delivery was right on time. Arrangement was beautiful and less expensive than competitors. I definitely recommend M&M balloons."~L.L.
"they were very friendly, quick and I loved the service!"~K.G.
"The balloons were a huge success. As always, I appreciate the professional service and great quality of the balloons. Thanks." ~ D.M.
"Wanted to thank you soooo much for the awesome service and I will highly recommend you! As well as order again!...Here is a picture of my happy nephew to see his joy" ~ D.M.
"Everything looked great and went over well...I will use you again for any balloon needs and refer anyone that needs your services. I really appreciate your help!" ~ A.P.
"I'll definitely use your company again and highly recommend you!" ~ C.F.
"Thank you. She LOVED the balloon bouquet!" ~ B.B.
"Thanks so much! The balloons are amazing!" ~ S.J.
"Thanks...You did a balloon bouquet for his mom's 90th birthday...and she loved them" ~ F.S.
"I placed my order by phone. You delivered the wonderful balloon bouquet so fast and Ashley was surprised and delighted ! Thank you for being so great." ~ D.M.
"thanks for such great service!" ~ K.G.
"Thank you so much for your help and accommodating our time frame... and making this all so easy! You're help with our event is greatly appreciated!!"~A.S.
"Just wanted to send a note that the balloons were wonderful and really added to our event."~ K.W.
"Thanks, Francine for your usual great service." ~ L.S.